1942 – · United States
American writer and management consultant, a leading author on business excellence and leadership. He co-wrote In Search of Excellence with Robert H. Waterman.
“경영은 조정하는 것과 말하는 것에 관한 것이다. 지도력은 양성하는 것과 향상시키는 것에 관한 것이다.”
— 가장 많이 사랑받은 명언
“Management is about arranging and telling. Leadership is about nurturing and enhancing.”